sharing knowledge, driving progress
- we recently launched share-and-learn sessions to demonstrate best practices across the company
- the first session was led by Emiel Woestenberg, director of digital products and connectivity at Aalberts hydronic flow control
- Emiel highlighted their progress, moving from selling customers products, to selling them products and services
“Our webinar was on ‘Transforming your business using the Internet of Things (IoT)’”, says Emiel. “It was designed to show colleagues how we began our IoT journey at Aalberts hydronic flow control and where it has led us. Creating value using digital technology is a huge topic for many companies, but it can also be quite a challenging area in which to make progress. One of the aims during the session was to highlight that when we started looking at the possibilities of IoT in 2016, we wanted the business perspective to lead and the technology to serve. The main objective was to add value to our customers during the life cycle of our products. Basically, we looked at our product portfolio and we looked at the digital services that we could add on top of products that would enable us to say: ‘We connect it smarter from source to emitter.’
From this position, Emiel and his team began exploring ways to create business opportunities with IoT. “Traditionally, we sell customers products for their building based around energy-efficient hydronic systems. We began carrying out field tests with a customer, where we looked at how we can solve their problems before they arise. To do this, we needed data and information from our systems. By sending the data to the cloud and then analysing it, we could send out an engineer to solve issues before they led to breakdowns. The result is, we are now adding customer value, moving from selling customers products to selling them products and services, which provides a recurring revenue stream. Going forward, we will continue to develop our offering using IoT.”
Sharing information and demonstrating cutting-edge techniques can help us adopt new skills to boldly evolve the company’s technology landscape.